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MERCHANDISE RETURN POLICY

Merchandise presented for return must be accompanied by the original receipt. Returns must be completed within 10 days of the purchase. The purchase price will be refunded in the medium of purchase (cash, check, credit card, and gift certificate/card). For cash purchases of over $100 your refund will be issued by check from our business office within 14 business days of the return.

Returned merchandise must be in new, unused, saleable condition.  

Items that have smoke damage or odors, scratches, dents, chips, or scuffs, or missing original papers, packing and accessories will not be accepted for return.

 

NON-RETURNABLE ITEMS include:

- Items that are damaged or abused

- Labor and repair services

- Opened DVDs/VHS videos, software, audio CD’s or cassettes may be exchanged for identical product only

-        Sheet music/print music/music books

-Opened/used reeds  and mouthpieces

-        Microphones

-        Tubes

- Gift certificates or merchandise credits are non-returnable, not replaceable, or redeemable for cash.

 

*Returns are subject to store discretion

RiverCity Music
 
Hours:  10:00 - 7:00 M-Th  · 10:00 - 5:00 F-Sat.
1105 Clocktower Plaza · Washington, MO  63090
636.239.9674 ph  · 636.239.9718 fax

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