10 Day Money Back Guarantee
River City Music wants you to be fully satisfied with your purchase. RCM has a cash back return policy for instore returns 10 days from the date of sale. Please read the terms below carefully to ensure that your item is returnable and done correctly.
Purchases may be returned within 10 days of purchase for a refund. Gift Certificates cannot be redeemed for cash and all refunds will be returned in the format paid. Cash returns over $100 will be issued a company check. Purchases made by check will be refunded 15 days after to purchase to allow time to clear the bank.
The following items cannot be returned: Sheet Music, Books, Reeds, Strings, Harmonicas, Microphones, Tubes, Clothing, CD's, Vinyl records, Videos, DVD's, and CLEARANCE or SALE items, gift certificates, and Software.
Returned items must be in their original condition and packaging. Returned items not in their original condition will be charged a 25% restocking fee.
Special orders are non-returnable. All deposits on special orders are non-refundable.
Cancelled layaways are subject to a 25% restocking fee.
For answers to any questions about our return policy, please call 636-239-9674 or click here to send an email.